About Us



Who We Are
Guiding You Toward a Healthier Tomorrow
Recovery is not a one-size-fits-all process—it’s a personal journey shaped by each individual’s struggles, strengths, and goals. At Willow Springs Healing Center, we understand the complexities of today’s mental health and addiction landscape, where stigma and limited access to care often stand in the way of healing.
That’s why we’re committed to breaking down these barriers through compassionate, evidence-based treatment designed around each person’s unique needs. Our team of experienced professionals delivers innovative, client-centered care that empowers individuals to take back control of their lives and create a healthier, more hopeful future.
Our dedicated team of clinicians, therapists, and support staff deliver compassionate, and evidence-based care.
TEAM
Our Experts Guiding Your Recovery

Executive Director
Jared is a co-founder of Pioneer and serves as Executive Director. He is a licensed alcohol and drug counselor and brings 8 years of addictions and mental health counseling experience to the Pioneer team, having worked across all levels of care — outpatient, intensive outpatient and residential inpatient. Jared’s passion is connecting with clients who have become isolated because of their disease and helping them rediscover their purpose, meaning, and the connections in their lives. As a person in long term recovery he leverages his lived experience to benefit others. Jared works tirelessly to empower clients to move beyond their struggles to reconnect with themselves and family and to discover that they are worthy of recovery—their struggle does not define them. Jared is honored to work with the clinical team at Pioneer, all of whom are committed to supporting clients on their recovery journey.
“You can’t go back and change the beginning but you can start where you are and change the ending.” -C.S Lewis

Clinical Supervisor
Chris has been in practice for over 20 years. He earned his bachelors in psychology from western new england university and graduated with his masters in education with a focus on mental health counseling from Springfield College. He is licensed in Massachusetts and Connecticut as a mental health counselor and is licensed as a social worker. He has studied extensively in the field of addiction and mental health and has worked with many local organizations over his career. Chris has experience helping both adolescents and adults through the process of recovery and has extensive knowledge about treatment options.
“It’s never too late to change and grow into the person you were meant to be”

Primary Therapist
Stephanie has been in long-term recovery from substance use disorder (SUD) since Oct 2013, a journey that profoundly shaped her passion for helping others reclaim their lives. With over a decade of experience in the field, Stephanie has dedicated her career to guiding individuals through the recovery process, empowering them to heal, rebuild and find purpose after the devastating effects of addiction. She finds immense fulfillment in witnessing the resilience and transformation of those she serves, viewing her work as a truly meaningful and rewarding calling. Over the years, Stephanie has gained diverse experience in counseling and leadership roles across multiple treatment settings, including CSS, TSS, residential programs, and medication-assisted treatment programs. Her extensive background has equipped her with a deep understanding of addiction, mental health, and trauma as well as the tools necessary to support clients in their unique recovery journeys. She is honored to work alongside a team of compassionate professionals, each dedicated to helping our clients rediscover their worth, reconnect with their families, and realize that recovery is possible.
“The strength it takes to rebuild your life after addiction and mental health challenges is extraordinary. I am privileged to walk alongside others as they discover their own resilience, process trauma and create a new, meaningful future.”

Evening Primary Therapist
Alicia Dunning is very passionate about helping people with substance use disorders and mental health issues. Alicia has been in the field for years, and is currently in her Masters in Clinical Mental Health Counseling, as well as in route to obtaining her license in alcohol & drug counseling (LADC). As someone who has extensive experience in the addiction field and has personally lost her father to addiction, Alicia is dedicated to helping others who are struggling and in need of support on their recovery journey. Alicia makes it a goal to assist others in finding the root of their addiction and mental health issues, and help them strive towards obtaining a more freeing lifestyle.
“Addiction is giving up everything for one thing, Recovery is giving up one thing for everything”

Lead Case Manager
Kaiti Los is deeply committed to assisting those affected by substance use disorders (SUD) and mental health issues. With personal experiences of substance abuse disorder and chronic depression, and having witnessed its impact on close family members, Kaiti dedicated herself to the path of recovery. This journey included various treatment settings, especially following the tragic loss of her father to the disease. Despite being labeled a chronic relapser, Kaiti maintained hope and has achieved long-term recovery since July 2021. Kaiti incorporates yoga, meditation, and other evidence-based practices into her daily routine to support her ongoing recovery. With two years of professional experience in the field and 15 years of personal recovery experience, Kaiti leverages her sensitivity and openness about her journey to help others overcome the isolation that often accompanies substance abuse disorder and depression.
She lives by the words of Johann Hari: “The opposite of addiction is connection.”

OUR MISSION
A Commitment to Personalized Care
At Willow Springs Healing Center, we recognize that each person’s path to recovery is different. Our holistic treatment programs are tailored to address the specific needs of those struggling with addiction and mental health issues, helping you heal and grow with confidence.
Our committed team stands beside you every step of the way, offering holistic care that targets the underlying causes of addiction and mental health challenges. Together, we’ll pave the way toward a brighter, healthier future—one free from the grip of substance use and emotional distress.
01.
Professional Guidance
With Master’s-level clinicians leading your care, you’ll receive comprehensive, personalized support designed for your unique recovery journey.
02.
Customized Treatment Plans
We tailor every treatment approach to reflect each client’s individual recovery needs and the goals that matter most to them.
03.
Whole-Person Healing
We go beyond standard therapy by providing services like nutrition support and job counseling, helping clients build a healthier, more balanced life.
04.
Convenient Scheduling
We offer a range of flexible program schedules to ensure treatment aligns seamlessly with your daily life.
05.
Family Support
Our family support program encourages loved ones to take an active role in the recovery process, helping build a strong and lasting support system.
06.
Support From Peers
Connect with others who truly understand—our peer-to-peer counseling offers heartfelt support from those who’ve walked a similar path.

Meet the Team
Get to Know the Passionate Experts Behind Your Recovery
FAQ
Frequently Asked Questions
At Willow, we provide treatment for a wide range of substance use disorders, including alcohol, drug, and prescription medication addiction. Each client receives a personalized care plan tailored to their unique needs.
Our Full-Day Treatment Program delivers comprehensive, hands-on support for those needing a higher level of daily care. The Half-Day Program offers a structured treatment environment while supporting clients in gradually building independence in their recovery journey.
Yes, we provide a Family Support Program to actively involve loved ones in the recovery process, recognizing that their support is often key to lasting recovery.
Your recovery journey should work with your life, not against it. That’s why we provide flexible options like Full-Day, Half-Day, and Outpatient Programs, making it easier to get the support you need, when you need it.

What Our Clients Say

Testimonials from Our Community
An absolutely wonderful and caring staff. I cannot say enough amazing things about the resources available and the welcoming environment. Facilitated me in rebuilding my life and gave me a sober foundation to live on.